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Money & Bills
Life

Broadband renewals make customers negotiate to avoid overpaying

1

people have this problem

I have this problem too →
01
THE PROBLEM

My broadband contract has ended. Why do I have to threaten to leave, compare dozens of deals and negotiate just to avoid overpaying?

Evidence:

02
Why IT MATTERS

Citizens Advice says almost 37,000 home-maintenance complaints were recorded in a year; 12.6% of all Consumer Service complaints were in this category. Recent research estimated one in four homeowners had a problem with their most recent home repair.

03
what people currently do

People compare their property with nearby homes, use the VOA Council Tax checker, gather evidence themselves and submit a formal band challenge.

04

Does this happen to you too?

If you’ve dealt with this, tell us. Your experience helps us understand whether it’s worth solving and what a better way might look like.

I have this problem too →

REAL PROBLEMS. REAL PEOPLE. BETTER WAYS

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