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1
people have this problem
01
THE PROBLEM
My flight has been delayed or cancelled. I don't know what I'm entitled to, who I need to claim from or how to actually get my money back.
Evidence: Passengers regularly ask whether they qualify for compensation, what evidence they need, whether the airline or travel company is responsible, and what to do when an airline refuses a claim.
02
Why IT MATTERS
UK Finance recorded 3.81m unauthorised fraud cases in 2025, plus 248,070 authorised push-payment scam cases, with APP losses of £576.4m. Two-thirds of APP cases started online.
03
what people currently do
Applicants copy and paste information from their CV into each employer's form, use browser autofill and keep reusable answers in a separate document.
REAL PROBLEMS. REAL PEOPLE. BETTER WAYS
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