2
people have this problem
01
THE PROBLEM
Someone has died and, at the worst possible time, I now have to work out every organisation, account, bill and piece of paperwork that needs dealing with.
Evidence: People describe being overwhelmed by probate, banks, pensions, utilities, insurance, subscriptions, property, tax and figuring out who needs notifying. The government’s Tell Us Once service deals with some government bodies, but a large amount of private-sector admin remains.
02
Why IT MATTERS
Experian research found 37% of Britons had experienced a scam on an online marketplace. Counterfeit goods were the most common type among those encountering scams. Barclays also reported purchase scams accounting for 71% of its scam claims in early 2025. (Experian)
03
what people currently do
People phone the insurer, upload photos and documents, keep their own claim notes or spreadsheets and repeatedly chase insurers, loss adjusters and contractors for progress.
REAL PROBLEMS. REAL PEOPLE. BETTER WAYS