2
people have this problem
01
THE PROBLEM
I'm entitled to funded childcare, but I have to understand the scheme, get a code, give it to the nursery and remember to reconfirm everything every three months or risk losing it.
Evidence: Parents describe confusion around childcare codes, eligibility windows, reconfirmation and whether nurseries have actually validated their codes. Government guidance itself requires parents to log in and reconfirm eligibility every three months. (GOV.UK)
02
Why IT MATTERS
Ofgem recorded 1,038 supplier complaints per 100,000 customer accounts in Q1 2026. Only 80% of credit-meter customers were satisfied with billing accuracy, while 82% were satisfied with how easy bills were to understand. (Ofgem)
03
what people currently do
People search old paperwork and emails, contact former employers or pension providers and use the government's Pension Tracing Service to locate missing pensions.
REAL PROBLEMS. REAL PEOPLE. BETTER WAYS