Managing repeat prescriptions every month

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01 THE PROBLEM

I take medication every month. Why do I have to remember when it's running out, request another prescription, wait for the GP, check whether the pharmacy has it and then chase it when something goes wrong?

Evidence: Reddit users describe confusion over whether the GP or pharmacy controls repeats, prescriptions not being ready and different ordering arrangements between GP practices and pharmacies. (Reddit)

02 Why IT MATTERS

The broader government Consumer Detriment Survey estimates 38.5m UK consumers experienced some form of consumer detriment in a year, including problems with warranties and guarantees. (GOV.UK)

03 what people currently do

Passengers keep receipts, fill in airline compensation forms, chase the airline themselves or use a third-party claims company that takes a fee.

04

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REAL PROBLEMS. REAL PEOPLE. BETTER WAYS