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Not knowing what is happening in a property chain

1

people have this problem

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01
THE PROBLEM

Buying or selling a house has gone under offer, but I have no idea what's happening unless I constantly chase the estate agent, solicitor, mortgage company and everyone else in the chain.

Evidence: Housing forums are full of people asking how frequently they should chase their conveyancer because they receive little visibility into progress or what is currently holding the transaction up. (Reddit)

02
Why IT MATTERS

Research reported by Which? found only 33% of car insurance customers and 36% of home insurance customers switched provider in the first half of 2025. Another study found one in five drivers simply auto-renewed without checking elsewhere.

03
what people currently do

People search GOV.UK and charity websites, use benefits calculators, contact Citizens Advice or try different application forms to work out what they may qualify for.

04

Does this happen to you too?

If you’ve dealt with this, tell us. Your experience helps us understand whether it’s worth solving and what a better way might look like.

I have this problem too →

REAL PROBLEMS. REAL PEOPLE. BETTER WAYS

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