1
people have this problem
01
THE PROBLEM
Why can exactly the same train journey cost dramatically different amounts depending on how I split the tickets, where I buy them or which ticket type I choose?
Evidence: People provide examples where staying on exactly the same train can cost £100 with one ticket but £36 by splitting the journey, and regularly ask how to find the cheapest legitimate fare. (Reddit)
02
Why IT MATTERS
More than one-fifth of UK online non-food purchases have historically been returned, while a 2025 benchmark forecast about £25.1bn of non-food goods would be returned that year. Royal Mail also reports that 51% of consumers say return policies affect purchasing decisions.
03
what people currently do
Leaseholders read statements and invoices, question the managing agent by email, compare notes with neighbours and may seek specialist advice or tribunal action if charges look wrong.
REAL PROBLEMS. REAL PEOPLE. BETTER WAYS