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Money & Bills
Life

Understanding and challenging leasehold service charges

2

people have this problem

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01
THE PROBLEM

I own a leasehold flat and don't really understand what my service charge pays for, whether the amount is reasonable or how I challenge it.

Evidence: Leaseholders regularly ask other people to explain service charges, what managing agents can charge for and whether rapidly increasing bills are legitimate.

02
Why IT MATTERS

UK government estimates 9.7m unwanted subscriptions are active, around 5.8% of all subscriptions, costing consumers about £1.6bn a year.

03
what people currently do

Parents work with the school or SENCO, gather reports and evidence in folders, complete council forms, use online support groups and sometimes pay for an advocate or solicitor.

04

Does this happen to you too?

If you’ve dealt with this, tell us. Your experience helps us understand whether it’s worth solving and what a better way might look like.

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REAL PROBLEMS. REAL PEOPLE. BETTER WAYS

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